Dispatched within 24–48 hours, tracked to your door — free across the UK on orders over £150.
Every order is picked, hand-checked and packed at our UK dispatch desk within 24–48 hours of your confirmation email (orders placed over the weekend begin processing Monday morning). The moment your parcel is handed to the carrier you'll receive a dispatch email with a tracking link, so you can follow it door to door. If anything looks stuck in tracking for more than a couple of days, contact us and we'll chase the carrier for you — you should never have to do that yourself.
Working days are Monday to Friday, excluding bank holidays. Delivery estimates count from dispatch, not from the moment you order. During sale periods and the weeks before Christmas, carriers can add a day or two — order early for anything date-sensitive.
We ship worldwide with tracked services. Exact charges are calculated at checkout based on destination and parcel weight; typical times and starting rates:
Customs & duties: international orders may be subject to import duties or local taxes levied by the destination country. These are set by your government, collected by the carrier, and are the customer's responsibility — they are not included in our prices or shipping charges. Your local customs office can advise on thresholds before you order.
Your dispatch email contains a live tracking link. Tracking typically activates within 24 hours of dispatch — if you check immediately and see nothing, give it a few hours. Can't find your dispatch email? Check your spam folder first, then email us with your order number and we'll resend it.
Carriers will usually attempt redelivery, leave the parcel with a neighbour, or hold it at a local collection point — the tracking page shows exactly what happened and what to do next. Parcels returned to us as undelivered after multiple attempts are refunded (minus the original delivery charge) once they arrive back, and you're welcome to reorder.
Wrong address entered at checkout? Contact us immediately — we can usually correct it before dispatch, but not after the parcel is with the carrier. Parcel arrived damaged? Photograph the packaging and contents and send it to us with your order number; we'll sort a replacement or refund under our returns policy.
Anything else — contact@arcadiastyle.com. A real person replies within one working day.
Rates and estimates last reviewed: July 2026